Your day and your spaces
Write down where you spend time, when you are alone and how long you are away from a charger. Include the yard, detached space or long appointment day only if it is part of your routine.
- Home-only or mobile connection explained
- Rooms and routine outings listed
- Specific network and any phone dependence identified
Your hands, hearing and wearing preferences
Try the manual control and charger through an approved demonstration. Ask how an alert is indicated and how you communicate. Never stage a fall as a test.
- Exact model and detection feature written down
- Approved wearing and bathing instructions available
- Charging gap and low-battery process understood
Your response and backup plan
Ask what happens if you cannot speak, an alert is missed or a contact does not answer. Agree what information family members may receive.
- Residential address and appropriate access plan current
- Primary and backup contacts realistic
- Independent household emergency plan prepared
Your complete agreement
Keep the written quote, trial dates, return process and cancellation terms. Do not rely on a verbal feature promise or the word premium.
- All one-time and recurring charges listed
- Equipment ownership and replacement costs clear
- No unsupported coverage or response-time guarantee accepted
Sources & useful reading
Sources support the factual context. The practical buying questions are not a product, property or network test. Reviewed November 7, 2026.